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So your ISP says you are connected at lightning speeds but the internet still seems to arrive at a trickle. What's going on?
Well think of your internet as a dual carriageway on to the motorway that is the internet. The speed limit is 70mph (that's your internet connection speed).
But you aren't the only person on the dual carriageway. Sometimes it gets busy with other cars and traffic jams form. That means you take longer to get to the motorway. And that's why your broadband throughput is often less than the headline speed.
Internet speeds